New Zealand based appointment scheduling software specialists Timely have opened a UK office to offer global customers enhanced sales and support.
Timely launched in 2012 and has since experienced significant growth, gaining traction with small business owners who need to schedule appointments as part of their day-to-day operations. The software is now used in over 35 countries globally. Timely wants to make sure that their offshore customers can experience the same top class service and support they are known for here in NZ.
CEO of Timely, Ryan Baker, says that opening the UK office is a logical move for the fast growing company:
“With customers in 35 countries, the UK office gives us great time zone support to be able to service a global audience. Our UK customers will benefit from having Timely crew on the clock, during their working day.”
The software caters predominantly for beauty and hair salons, fitness professionals, health clinics and professional services. Any business that needs to make appointments for their customers would find the solution useful, it is easy to use and has a very clean user interface. These attributes certainly point to its success to date.
The founders of Timely are now going into their eleventh year of specialising in online booking systems for small business owners. CTO, Andrew Schofield says that doing the basics well is the key to the company’s success.
“There are hundreds of similar systems on the market, but only a handful that are providing a really solid user experience for the small business owner. Our users love how we listen to them and keep developing the software to meet their needs.”
The UK presence is part of a long-term expansion plan into different global markets. So it may be a good time to keep your eye on Timely.