Build client loyalty and customer retention

Reward client loyalty

Improve customer retention and turn clients into repeat customers by making them feel special with a customisable rewards system, loyalty programs and rebooking reminders.

Loyalty programs
VIP services
Promo codes and discounts

8x more responses

Clients are eight times more likely to respond to an SMS than an email. So much potential!

11% more rebooking

Sending out reminders will help increase rebooking by 11%. That’s huge.

28% less no-shows

Timely businesses that use SMS have 28% fewer no shows than those who don’t.

Retain existing clients with targeted campaigns

Send personalised email and SMS campaigns to your clients to encourage them to rebook. With targeted information you can entice them back with special offers and last-minute appointments.

Targeted email campaigns
Personalised SMS messages
Automated rebooking reminders

Pro tip

“It’s much more expensive to find a new client than it is to get an existing client to rebook. Look after your clients and your business will grow.”

Ryan Power

Salonology

Create an experience worth coming back for

Make your clients feel valued. With automated appointment confirmation, rebooking reminders, custom aftercare instructions and automatic thank you messages, your clients will feel special and customer retention will soar.