Creating your booking policy
Deposit policies? Cancellation fees? It can all seem a bit daunting. With this guide figure out which option is right for your business, download templates to help you write the policies, and then learn how implement them.
How to create a booking policy that protects your revenue
A clear and well-communicated booking policy is essential for reducing no-shows, securing your income, and ensuring a smooth client experience. In this guide, you'll learn how to set up deposits and cancellation fees, get your staff on board, and effectively communicate policy changes to clients—all without awkward conversations.
What you'll get:
✔ A step-by-step process for creating a strong booking policy
✔ A customisable booking policy template to use in your business
✔ Expert tips on handling cancellations, late arrivals, and no-shows
✔ Ready-to-use email, SMS, and social media templates for client communication
By implementing a booking policy, you’ll protect your time, minimize last-minute cancellations, and improve client commitment—without hurting your relationships.
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