Blog | Timely Salon & Spa Software

By Alex Davies-Parmenter, 5 Oct 2016

How to manage an employee who’s always late

Chronic lateness is something most of us will encounter in our lives, whether it's from our coworkers, our staff members, or even ourselves. It can be difficult to know what balance to strike between being too lax and ruling with an iron fist, especially if the lateness isn't necessarily cutting into client time.

By Alex Davies-Parmenter, 22 Sep 2016

Why have staff meetings?

Staff meetings have a reputation for making people go “ughhhhh". So why have staff meetings? We asked some of our customers.

By Alex Davies-Parmenter, 16 Sep 2016

5 apps you should try in your salon

Salons are busy places, and often your mind is on a handful of tasks at one time: phones are ringing, timers are going off, jugs are boiling and, of course, there are clients to attend to! Luckily for the modern salon owner, there are some great apps out there to help streamline and simplify your business.

By Alex Davies-Parmenter, 8 Sep 2016

How can body-positive marketing boost your fitness business?

A quick glance at any newsstand will reveal a multitude of wellness magazines with “healthy,” “fit” bodies shrouding the covers. But take a look around you – those bodies don’t always reflect our world. If you're only using these fitness stereotypes in your marketing, you might be missing out on a whole lot of potential clients.

By Alex Davies-Parmenter, 16 Aug 2016

What I learned starting a small fitness business

When I established my barre studio in 2015, I was a fledging businesswoman, following my passions and hoping I could generate something successful with my dogged determination. Now two years in, there are certainly things I would do differently.

By Alex Davies-Parmenter, 26 Jul 2016

Timely Tactics | Calendar, Classes, Booking buttons and more

We've put together five great tips to help you make the most of your Timely account, calendar sidebar, taking attendance in classes, options for your Book now buttons and more!

By Alex Davies-Parmenter, 7 Jul 2016

How a personal trainer made me love the gym

My conversion from haphazard runner to gym rat was an eye-opener. It wasn’t my health, or the rapidly approaching 3-0 that changed my mind. This the story of how a personal trainer made me love the gym.

By Alex Davies-Parmenter, 4 Jul 2016

How to make online reviews work for you

Good online reviews are a must for any business advertising online. 81% of customers do online research before spending their money. If they can't find reviews of you, you might be knocking yourself out of the running.

By Alex Davies-Parmenter, 27 Jun 2016

5 fitness professionals nailing it on social media

Fitness is an industry that seems to have really hit the ground running (#sorrynotsorry about that stellar pun) when it comes to social media. There are heaps of ways to showcase what you’re about and to connect with potential new clients.

By Cassie Mendoza-Jones, 21 Jun 2016

What to do when you’re not getting bookings

I remember being worried about a slow client week early on in my business. The very first time it happened, it was school holidays and I was suddenly not getting bookings. My client calendar went from full to one client in a matter of days.

By Alex Davies-Parmenter, 10 Jun 2016

When happy salon clients don’t return

The loved-up raving fan: a universal salon mystery. Just one of several client personas that can leave you scratching your head in bewilderment until you learn to understand the different personality types we meet not just in the salon, but in all walks of life.

By Larissa Macleman, 31 Mar 2016

Salon Business Plan: Grow your social media marketing using SMART goals

We recently looked at how using the SMART formula (Specific, Measurable, Attainable, Relevant and Time-bound) around KPIs can effectively help grow results and key business goals. Now, let’s take a look at how applying the same principle of setting SMART goals can help you to build and retain customers using the power of Social Media Marketing.

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