Blog | Timely Salon & Spa Software

By Alex Davies-Parmenter, 31 Jul 2017

Delight your customers with follow-up messages

For most businesses, the service you provide to your customers doesn’t stop when they step out the door.

By Alex Davies-Parmenter, 31 Jul 2017

Boost client retention with Timely rebooking reminders

It’s a truth universally acknowledged that life happens. Somewhere amongst checking out a client and bidding them farewell, from time to time they may not end up getting rebooked.

By Alex Davies-Parmenter, 12 May 2017

9 Things We Learned Building a Tech Startup

Working in tech is exhilarating, frustrating, rewarding, nerve-wracking, and fascinating. Sometimes all in one day.

By Alex Davies-Parmenter, 21 Apr 2017

Five entrepreneurs on starting a business

When you start a beauty or wellbeing business, you are an entrepreneur. Which means on top of providing amazing service, you have a business to run. We collected some advice from five entrepreneurs to give you a bit of a leg up, because we love helping in every way we can.

By Theodore Wallis, 12 Apr 2017

Self-care tips for the Massage Therapist

Like athletes whose sport is their livelihood, we massage therapists rely on high-performing bodies. We might not be sprinting around or ducking any punches, but to do our job efficiently, enjoyably and without injury, we still need to think of our bodies as athletic tools and care for them accordingly. So who takes care of us massage therapists?

By Alex Davies-Parmenter, 31 Mar 2017

Customer of the Week: Verge Hairdressing

With over 30 years experience between them, Sally and Sonya Clark are experts in their field. The sisters have perfected the suburban salon, offering top-quality hairdressing that rivals any inner-city salon. Meet our latest Customer of the Week: Verge Hairdressing.

By Alex Davies-Parmenter, 27 Mar 2017

Should you hire young employees in your business?

It may seem tempting to bring on apprentices or younger staff who don't cost as much, or perhaps you like the idea of training someone up from scratch. Let's take a look at the positives, and the negatives, of hiring young people!

By Alex Davies-Parmenter, 23 Mar 2017

Resource calendar view is here!

Last year we added our brand new resources feature, and there was much rejoicing. From today you’ll be able to view those resources on their very own calendar!

By Alex Davies-Parmenter, 5 Mar 2017

How your salon can save the environment: A spotlight on Sustainable Salons

While circumnavigating Australia, Paul Frasca and Ewelina Sorocko had lots of time to reflect on the future of their industry. After four months in the car (and a solid $7k petrol spend) the pair had a plan: to find a solution to the exorbitant waste that salons create in Australia.

By Alex Davies-Parmenter, 1 Feb 2017

Upselling and cross-selling: tips and tricks

Upselling. To some people, the word sounds like opportunity and profit. To others, it sounds like hard work and awkward hassle. Becoming the master of the upsell (and cross-sell) is all about making sure you've got the right tools and education in place.

By Alex Davies-Parmenter, 25 Jan 2017

How to take your salon ‘live’ on social media

You might have noticed your business posts on Facebook, Instagram or Twitter haven’t been getting as many likes and comments as they used to. We knew that pay to play was coming on social media, and it’s finally arrived. Lucky for us all, there are some new apps and features available that you can still use for free!

By Alex Davies-Parmenter, 10 Jan 2017

Upsell your services and handle walk-ins with Timely

If you regularly upsell your services, or handle walk-in clients, do we have news for you: as of today, you can sell services without booking an appointment first. Bring on the upsells!

Timely Blog