Blog | Timely Salon & Spa Software

By Verity Dookia, 1 Oct 2024

Three easy ways to deal with difficult clients

Dealing with difficult clients is stressful, awkward and a pain that salon owners know all too well. Constant no-shows and late clients cost you money, so something needs to be done. The good news is, it’s not too hard. With over 55,000 customers using Timely, we’ve collected a lot of insider tips. Here’s are three top tips to help you untangle this tricky situation.

By Roz Sanderson, 27 Sep 2024

How to use reminder messages this Christmas holiday season

SMS reminder messages can work wonders for your salon in busy periods – especially at hectic times like the upcoming Christmas holiday season. If you're organised and efficient, you can reduce no-shows, improve your client experience, and keep your salon busy and thriving! Find out how SMS reminders can make Christmas a successful time, rather than a stressful time.

By Team Timely, 10 Jun 2024

How to answer tricky questions about surcharges

Passing on card payment fees – better known as surcharging – is becoming more and more common these days. Despite that, introducing a surcharge can make even the most seasoned salon owner nervous about what their clients might think. Here’s how to tackle any tricky client questions.

By Tamara Reid, 5 Jun 2024

Three ways to keep cash flowing this winter

After the hustle and bustle of the warmer weather, you can rest your weary legs and take a breather - but not for too long- the winter slump is upon us. In Australia and New Zealand, June is when bookings slow right down, impacting revenue, staff morale and causing a fair amount of stress – on top of the scaly winter skin and dry hair! We have some easy ways you can maximise your income during the winter downturn.

By Team Timely, 22 Apr 2024

Make taking payments easier for everyone

Running a salon isn’t easy. But taking in-salon payments can be. TimelyPay terminals make point-of-sale payments easier for everyone. Our terminals work seamlessly with Timely so everything flows through and there’s no room for error.

By Catherine Strydom, 1 Feb 2024

Share the love this Valentine’s Day with gift vouchers

Help your clients show some love this Valentine’s Day! Gift vouchers are the perfect way to treat the people they love to something special. Set up this low effort, high reward campaign in just 10 minutes.

By Neil Conchie, 15 Jan 2024

Timely welcomes ambassadors Amy and Emilee Hembrow

Amy and Emilee Hembrow are sisters with a passion for holistic beauty. When they founded their flagship SSKIN clinic in Bundall, Queensland, they knew they wanted to create a place where people could go to enhance their natural beauty.

By Team Timely, 1 Jan 2024

8 Salon Ideas for Small Spaces

Maximising space and style are key when it comes to salon design for small spaces. And small but perfectly formed comes with an abundance of advantages; small salon layouts mean lower rents and running costs, less maintenance, and a more intimate client experience.

By Team Timely, 20 Dec 2023

Your business lease – should you stay or go?

As we get into 2024, it’s a good time to consider whether you want to stay and renew your current lease, or if it’s time to look for a new place to operate. With Your Leasing Co, we weigh up everything you need to consider.

By Neil Conchie, 20 Dec 2023

Timely welcomes ambassador Robyn McAlpine

Meet Robyn McAlpine. Internationally recognised skin expert, author, speaker, skin clinic author and the latest Timely ambassador.

By Team Timely, 29 Nov 2023

How to manage salon staff well

Effective salon management makes your staff more productive and makes your salon business a nicer, more harmonious place to work. Discover five top tips from Timely ambassador Abigail James on how to manage staff well and boost your salon’s success.